Refund Policy

This Refund Policy applies to AutoSync training seats for Technical Analysis Training for Risk Management on Technical Setups, including Setup Risk Studio, Position Sizing Lab, Invalidation Clinic, and Private Risk Review. There is no online checkout on this Site; payments occur only after we confirm a seat in writing.

Eligibility

Refunds apply only to fees actually paid to AutoSync for a confirmed seat. Informational prices on the Site are not invoices. Requests must come from the person named on the confirmation or an authorized representative.

Timeframe

Cancel in writing (email to hello@autosync.digital) at least seven (7) full days before the first scheduled session for a full refund of fees paid, minus any non-refundable deposit stated in your confirmation. Cancellations received fewer than seven days before the start, or after the first session has begun, are handled under partial refund and exceptions below.

Full and partial refunds

Full refunds are available when we cancel a cohort, when we cannot offer a comparable reschedule within thirty days, or when you cancel within the seven-day window above and no materials unique to you have been produced. Partial refunds may be offered at our discretion when you cancel closer to the date but unused sessions remain; typically unused Private Risk Review time is not refundable once the session has started.

Non-refundable items

Unless your confirmation says otherwise, the following are non-refundable: stated deposits, printed workbooks already prepared with your name or instrument list, third-party venue fees we cannot recover, and completed one-to-one session time.

Process

Email hello@autosync.digital with the subject “Refund request”, your full name, training title, scheduled dates, and reason. We confirm receipt within three business days and state whether a full, partial, or no refund applies.

Processing time and method

Approved refunds are returned by the original payment method within fourteen (14) business days after approval. Bank transfer refunds may take longer depending on your bank. We do not issue cash refunds at the studio door.

Cancellation and rescheduling

You may request one reschedule to a later cohort of the same offering if seats exist and notice arrives at least seven days before the original start. Further reschedules may be treated as a cancellation. We may reschedule for instructor illness or venue issues; you may then accept the new date or receive a full refund of fees paid.

Deposits

A deposit may be required to hold a seat after we offer it. Deposit amounts and whether they are credited toward the fee or held as non-refundable are stated in the offer email. Deposits are not collected through this website.

No-shows

Missing a session without notice counts as attendance for that block. No-shows for Private Risk Review forfeit the fee for that session. Group cohorts do not extend automatically for missed days.

Work already started and materials

Once a multi-day studio or clinic has begun, fees for completed days are earned. Unused later days may be partially refunded only if we agree in writing and materials prepared for you have not already been delivered. Purchased printed materials retained by you are not returnable for refund.

Exceptions

Documented medical emergencies or government travel restrictions may allow a fuller refund or credit toward a later seat at our discretion. Trading losses, dissatisfaction with market outcomes, or disagreement with coaching feedback are not grounds for refund when sessions were delivered as described.

Contact for refund requests

hello@autosync.digital · +82-1-107-1159 · 531-7, Yeongju 2(i)-dong, Yeongju-si, Gyeongsangbuk-do, Korea